Frequently Asked Questions
Q: Do you do reel-to-reel film?
Yes we transfer reel-to-reel audio recording. You may be thinking of 8mm film which are old home movies from the 1950's onwards. We also love converting 8mm film to digital.
Q: I have something I'd like to you convert but I don't know what it is?
Call us and describe it or email be a picture. We love to help.
Q: What can I do with the files once converted?
You can start enjoying your memories now. Watch your home movies on DVD or computer. Listen to your family's voices that are now on CD and computer. Feel free to share with family. Post on FaceBook, email to love-ones overseas.
Q: Can I get copies for my friends and family?
Yes. Your elderly parent may need a playable DVD. Your daughter may prefer family memories on thumb-drive. Just ask!
Q: I have a lot of tapes/photograph/film. Do you offer quantity discounts?
Yes. Just call to discuss. We aim to make the transfer and preservation of your memories affordable
Q: There's very little content on my individual tapes. Can tapes be combined?
Yes. Often we can combine content to save you money. We do so while maintaining quality.
Q: How long does it take before my final product is ready?
Each case is different. Same day is possible.
Q: Is my stuff shipped overseas?
No. All work is processed in house. Your memories are safe with Now Digital.
Q: Do I get my original tapes/photographs/film back?
Yes. Along with your new DVD/CD/Digital files you receive back all originals.
Q: Can I get everything put on a thumb drive?
Usually. Depending what we digitize and the thumb-drive size. We can take boxes of slides and simply hand you a thumb-drive containing the digital files. Many people still want their home movies on DVD. We also provide the matching MPG files on thumb-drive.
Q: My VHS tapes are poor quality. Can you help?
Many times the modern equipment we use will lift more off your tape than your old VCR. We will fix your broken tapes. Your memories are important to you so we will try our best for you.